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J Korean Soc Qual Manag. 2016 Mar;44(1):061-076.
Published online 2016 April 15. http://dx.doi.org/10.7469/JKSQM.2016.44.1.061
KSQM.ORG. All rights reserved.

A Study on the Meaning of Modern Quality Management from the Etymological Perspective of the word PumJil ()

SIRH Jin-Young * ․ Sung, Si-Hun ** ․ Yoo, Han-Joo *** ․ Song, Oh-Hyun ****

* Centerworld Corp. Founder & President ** SungKyunKwan University, PH.D. Candidate *** Soongsil University, Professor **** DYB EDU, Founder & Chairman


Abstract

Purpose: In order to use a word as academic terminology, we must first take a look at the meaning of that word as it is
commonly used and then consider whether or not the connotation of that word is suitable to be used as academic
terminology.
Presently, the word Pumjil() is being used as academic terminology occupying an important position in the field of business
administration in Korea and is usually translated into English as `quality'. The same is true in Japan.
However, as is the case with many Korean words, the meaning that the word implies has a tendency to change gradually
over time. This tendency can account for the changes or additions to the meaning a word connotes.
Methods: This dissertation aims to escape from such biased ideas and study the meaning of Pum-Jil from the view of
humanities and exegetics. Then the natural definition of the word as far as business administration is concerned can be
considered.
Results: Pum-Jil has been used amid changes in modern times(historic texts in both Korea and China. In Korea particularly,
the word was used in the royal court until comparatively modern times.), and now it is also widely used in the field of
business administration. In this process of change, a notable point is that Pum-Jil, which was originally used to mean
nature or character of a man, took on a new meaning, a certain quality of a thing or a good.
Conclusion: Pum-Jil should require basic functional quality of goods or services as a prerequisite. And the functional
quality should meet consumers needs, as the pledge (trust; ) for quality is between suppliers and consumers. Without
consumers trust for goods, the relationship between suppliers and consumers cannot be maintained.

So goods must exchange with trust, not expenses. In conclusion, we believe it is reasonable to understand Pum-Jil
based on the meaning of evidence or similar rating for pledge (trust) from the view of humanities and exegetics. In conclusion,
we believe it is reasonable to understand Pum-Jil based on the meaning of evidence or similar rating for pledge
(trust) from the view of humanities and exegetics.


Key Words: Pum-jil(), Etymological Perspective, the Meaning of Modern Quality Management



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